In order to return merchandise you must obtain a return authorization number from your account manager.
All returns must be shipped back to Pet Retail Supply within 60 days of purchase. Merchandise returned to our warehouse
will incur a 20% restocking fee. Returned merchandise must be in new condition, completely clean of pet hair,
stains and odor. The products must have their original tags still attached.
Note: Costume returns are not accepted after Oct 15th.
Returns that don't meet the above criteria will be sent back to you at your expense. Return merchandise should be sent to: